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Kelowna Chamber of Commerce Letter

FREQUENTLY ASKED QUESTIONS

1. What is United Way and who do they help?

United Way is a charitable organization that works closely with our community to understand human-care needs throughout the Central & South Okanagan. We combine the gifts of thousands of donors to fund programs to address these local community needs. United Way is about people helping people and changing lives.

United Way donors are helping to fund programs and services that support:
• Assist Children and families
• Promote health, safety and individuals
• Address poverty
• Support seniors

2. Why should I give to United Way?

• Support a broad range of services
• Recognize that issues are interconnected and respond accordingly
• Provide a spectrum of support for people in our community - from prevention services to crisis management.
• United Way takes a planned approach to meeting community needs, using community consultation, in addition to extensive staff and volunteer expertise, to direct your gift to high impact programs. This approach ensures that all community needs, not just the most popular ones, are supported.
• Someone you work with, someone in your family or you, yourself, may need the services provided by a United Way funded program in the future - 1 in 3 individuals are helped by United Way programs and services. By supporting United Way you are making a difference for people living in our community.

3. How is giving to United Way different than giving to a single-purpose charity?

• United Way donors support a broad range of community programs and services including: children and families, assisting people living in poverty, helping seniors stay connected and supporting people with health conditions and disabilities.
• We know that when people need help, it’s often more complicated than simply going to one agency, or accessing one program, United Way donors help to ensure that comprehensive network of programs and services are available for people when they need them.
• While United Way is funding programs and services that responds to crisis situation, we are also looking ahead, working in a preventative manner to help lay the groundwork for a healthy and vibrant community with healthy citizens.

4. How do I know I can trust United Way?

• United Way in the Central Okanagan has been a trusted part of our community for 56 years with a proven track-record of improving the quality of people’s lives right here in our community.
• United Way works in close consultation with community volunteer and staff experts to understand where the needs are greatest in each of the communities we serve.
• United Way is governed by a Board of Directors and undergoes an annual financial audit.

5. How do I know that my donation is well spent and the agencies I am supporting are credible and accountable?

• United Way monitors the agencies funds to ensure your dollars are being well managed and used effectively. United Way’s application process has high standards that each must meet prior to being funded.
• United Way works closely with agencies to understand how your donation is invested and the impact your gift makes in our community. United Way is then committed to communicating that information back to our donors.
• Regular meetings between United Way and agency Executive Directors help to ensure strong communication links and exchange of information.
• United Way provides training and support to agencies to ensure programs are effective, efficient and accessible.


 

Copyright 2006  KelownaUnitedway.com